Everything You Need to Win on WhatsApp
From instant auto-responses to AI-powered document generation, waai gives your business the complete toolkit for WhatsApp customer engagement.
Auto-Responder
Instant AI-powered responses to every WhatsApp message. Rule-based matching handles common questions in milliseconds, with smart LLM fallback for everything else.
Knowledge Base
Build a comprehensive Q&A knowledge base that your AI agent draws from. Import hundreds of entries via CSV, organize by priority, and let fuzzy matching find the perfect answer every time.
Logic Flows
Create multi-step conversation flows with branching logic, conditions, and actions. Guide customers through booking, qualifying, ordering — all without writing a single line of code.
AI Chatbot
Choose from OpenAI, Anthropic, z.ai, or bring your own model. Configure the personality, tone, and expertise to match your business perfectly. Multi-provider support means you're never locked in.
Bookings
A complete booking engine inside WhatsApp. Customers book, reschedule, and cancel in chat — against your real availability — while deposits, confirmations, and reminders go out automatically.
Catalog
Show products with photos and prices right in WhatsApp. Customers browse, pick variants, and place orders — while live stock counts make sure you never sell what you don't have.
CRM
Every person who messages you becomes a contact — tagged, listed, and linked to their bookings and orders. Connect your Facebook ads to see which campaigns bring WhatsApp leads and revenue, and automate the follow-up. Contacts are included on every plan, including the free trial.
Team Inbox
Monitor all WhatsApp conversations in real time. Jump in with a human reply when AI isn't enough. Seamlessly hand off between AI and human agents without the customer ever noticing.
Campaigns
WhatsApp messages have a 98% open rate. Send targeted campaigns, promotions, and updates directly to your customers' phones. Template-based messaging that complies with WhatsApp policies.
Analytics
Track message volumes, response sources, trigger popularity, and conversation patterns. See exactly how your AI agent is performing and where to improve.
Document Generation
Generate Excel spreadsheets, Word documents, PDFs, Google Docs, and Google Sheets directly from chat data. Invoices, reports, quotes — created and sent automatically.
Super Powers
Vision analysis, web search, web reading, and GitHub documentation access — all available as capabilities your AI agent can use during conversations.
Ready to Automate Your WhatsApp?
Start your free trial and see how waai transforms your customer conversations.