Know What's Working. Fix What's Not.
Track message volumes, response sources, trigger popularity, and conversation patterns. See exactly how your AI agent is performing and where to improve.
Why You'll Love It
Key benefits that make this feature a game-changer for your business.
Message Insights
Track inbound/outbound volumes, response times, and conversation trends over time.
Source Breakdown
See how responses split between rules, AI, flows, and human agents.
Popular Topics
Discover your most-asked questions and most-used flows to optimize your setup.
How It Works
Get up and running in three simple steps.
Messages Flow In
Every WhatsApp interaction is automatically tracked and categorized.
Dashboard Updates
Charts and metrics refresh daily with the latest data.
Act on Insights
Use the data to add missing Q&As, improve flows, and optimize AI prompts.
Use Cases
See how businesses use Analytics to save time and delight customers.
Performance Tracking
Monitor how many conversations your AI handles vs. human agents.
Gap Analysis
Find questions the AI can't answer and add them to your knowledge base.
ROI Measurement
Track message volumes to quantify time and cost savings.
Related Features
Combine these features for even more powerful WhatsApp automation.
Auto-Responder
Instant AI-powered responses to every WhatsApp message. Rule-based matching handles common questions in milliseconds, with smart LLM fallback for everything else.
Knowledge Base
Build a comprehensive Q&A knowledge base that your AI agent draws from. Import hundreds of entries via CSV, organize by priority, and let fuzzy matching find the perfect answer every time.
Team Inbox
Monitor all WhatsApp conversations in real time. Jump in with a human reply when AI isn't enough. Seamlessly hand off between AI and human agents without the customer ever noticing.
Ready to Try Analytics?
Start your free trial today. No credit card required, no commitments.