Features

Everything You Need to

From instant auto-responses to AI-powered document generation, waai gives your business the complete toolkit for WhatsApp customer engagement.

Auto-Responder

Instant AI-powered responses to every WhatsApp message. Rule-based matching handles common questions in milliseconds, with smart LLM fallback for everything else.

Sub-Second Responses Smart Fallback 24/7 Availability
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Knowledge Base

Build a comprehensive Q&A knowledge base that your AI agent draws from. Import hundreds of entries via CSV, organize by priority, and let fuzzy matching find the perfect answer every time.

Bulk Import Smart Matching Priority System
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Logic Flows

Create multi-step conversation flows with branching logic, conditions, and actions. Guide customers through booking, qualifying, ordering — all without writing a single line of code.

Visual Flow Builder Smart Branching Variable System
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AI Chatbot

Choose from OpenAI, Anthropic, z.ai, or bring your own model. Configure the personality, tone, and expertise to match your business perfectly. Multi-provider support means you're never locked in.

Multi-Provider Brand Voice Context-Aware
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Team Inbox

Monitor all WhatsApp conversations in real time. Jump in with a human reply when AI isn't enough. Seamlessly hand off between AI and human agents without the customer ever noticing.

Live Monitoring Human Handoff Full History
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Campaigns

WhatsApp messages have a 98% open rate. Send targeted campaigns, promotions, and updates directly to your customers' phones. Template-based messaging that complies with WhatsApp policies.

98% Open Rate Template-Based Targeted Delivery
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Analytics

Track message volumes, response sources, trigger popularity, and conversation patterns. See exactly how your AI agent is performing and where to improve.

Message Insights Source Breakdown Popular Topics
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Pro & Custom

Document Generation

Generate Excel spreadsheets, Word documents, PDFs, Google Docs, and Google Sheets directly from chat data. Invoices, reports, quotes — created and sent automatically.

Multiple Formats Data-Driven Auto-Delivery
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Pro & Custom

Super Powers

Vision analysis, web search, web reading, and GitHub documentation access — all available as capabilities your AI agent can use during conversations.

Vision Analysis Web Search Web Reader
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Ready to Automate Your WhatsApp?

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